FAQ

Who are Opulent Lenses?

Opulent Lenses are a luxury cosmetic contact lenses brand based in Australia. Our goal is to provide high quality, comfortable and natural looking cosmetic contact lenses worldwide. Our products have been designed to meet a high level of quality and beauty. Opulent Lenses meets all international standard regulations and are FDA and CE approved.

Can I purchase lenses in store?

Opulent Lenses are currently sold online only at www.opulentlenses.com

Who can purchase lenses?

Our lenses are available to customers who have had a proper eye check and know they can tolerate contact lenses. Customers wishing to purchase lenses need to confirm that you have visited an Eye Care Specialist and he or she has approved your use of contact lenses.

How can I purchase Opulent Lenses?

Customers can select the lenses they want and add it to their cart and checkout securely on our website. Selected countries may be eligible for a cash on deliver service. You will be notified at checkout if your country is eligible for this service.

What payment methods do you accept?

Opulent Lenses provides customers with a variety of payment options, we currently accept After-pay, PayPal, credit cards and cash on delivery for selected countries.

How long can I wear Opulent Lenses?

Opulent Lenses currently offers two collections to its customers. The Glam monthly collection and the Blendz 6 monthly collection. The Glam collection can be worn daily; from the time the original package was opened for the duration of 1 month. The Blendz collection can be worn daily from the time original package has been opened for the duration of 6 months. It is highly recommended that you dispose of lenses after this time period to avoid the risk of contracting an eye infection. Lenses sealed in the blister with saline solution have a shelf life of five years from the time of their original production date. The exact expiration date is printed on the back of the outside packaging.

Are opulent lenses one size fits all?

Lenses are not a one size fits all however Opulent Lenses have a diameter of 14.5mm and base curve of 8.6mm. It is important to check with your eye care specialist if these parameters are suitable for your eyes prior to purchasing as they can not be changed.

Are these lenses available in prescription?

Opulent Lenses currently only sell cosmetic contact lenses without a prescription. We are working hard on introducing prescription lenses in the near future in order to meet all of our customers needs. Customers will be notified via email, through our website and through social media.

Can I sleep in Opulent Lenses?

No, it is not advisable to sleep with any kind of contact lenses. Your eyes must breath and rest during sleep. Please remove your contact lenses before sleeping and put them in their case along with new lens solution.

Which country does Opulent lenses ship to?

Opulent Lenses has worldwide shipping, if in the instance you do not find your shipping country please contact us and we will be able to assist you further.

Can I sample Opulent Lenses to test the colour?

Opulent Lenses does not provide samples however we do provide you with up to date photos on our website and on our social media. We suggest you take a look at our Instagram @opulentlenses so you can make a better decision on which colour would suit you best.

I signed up to your newsletter but didn’t receive my DC code?

Once you subscribe to our newsletter you receive a 10% discount code which is emailed to you. If it is not in your inbox then please check your junk mail as it would be in there. If for some reason you still can not locate your DC code. Please contact us and we are happy to assist!

I have astigmatism can I order Opulent Lenses?

Opulent Lenses are not suitable for customers with Astigmatism, this is a product we are looking to introduce in the near future and customers will be notified via our website, email and social media. Check back soon.

If I have light coloured eyes, example light blue or light green eyes, will the lenses change my eye colour?

Depending on which colour lenses you choose, the lenses will change your eye colour slightly however it will not be the same change as what is displayed on our pictures as they are mainly for dark coloured eyes.

What is included in each box of Opulent Lenses?

You will receive a pair of lenses, one for your left eye and one for your right eye as well as a lens case to store your lenses in.

Where can I purchase Lens solution?

You must use lens solution to store and clean your lenses. Opulent Lenses does not supply contact lens solution and this must be purchased from your local retailer. You can use any kind of all in one lens solution for your Opulent Lenses however we suggest you choose a lens solution high in quality as lens solution can determine the comfort of your lens.

How long does shipping take and what shipping options do you provide?

Please visit our shipping page for more information.

I have not received my tracking information.

Once your order has been shipped out, for international customers you will receive an email from DHL and for Australian customers, you will receive an email from AUSPOST. If you can not find the email in your inbox then it most likely has gone to your junk mail. Please check there first, if for some reason you haven’t received your tracking information, contact us and we will send it over to you right away!

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